Express CS Outsourcing

The core of global express logistics, managed perfectly through professional CS outsourcing.

Express CS Outsourcing

What is 'Express CS Outsourcing'? This is a specialized service that handles customer verification and customs information collection during the import customs clearance process for global express carriers like UPS. We provide systematic management from arrival, data registration, and specialist assignment to real-time customer support, customs processing, and final release, following a standardized Process Map to maximize logistics efficiency.

① Strict Time Adherence & Real-time Monitoring

Guarantee same-day release by strictly observing key times at each stage from arrival (06:00) to release (18:30), with real-time tracking of cargo status.

② Fast & Accurate Customer-Centric CS

Enhance customer satisfaction through full-volume customer contact and immediate issue response, minimizing delays by providing clear guidance on customs holds.

③ Automation-Based Data Management

Prevent human error with automated data registration via system inputs and support rapid customs processing through integration with the Customs Service system.

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